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Reputation Management and Negative Reviews Online

Reputation Management

One of the issues today’s businesses will face is reputation management online.  Years ago, when a customer complained, it might be heard by several friends.  Today, with all of the  sites like Yelp, Google and Yahoo Local, peoples’ voices can be “heard” far and wide. Handling complaints and negative reviews – In her blog post [...]

Bing Copying Google Ranking Results

In a recent post on the official Google Blog, Google employees caught Bing (Microsoft) stealing results and putting them into their search results. Official Google Blog: Microsoft’s Bing uses Google search results … By now, you may have read Danny Sullivan’s recent post: “Google: Bing is Cheating, Copying Our Search Results” and heard Microsoft’s response, [...]